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Help requires trust.
We value honesty, integrity and transparency. Breaches of rules and laws result in financial losses and jeopardise our reputation with the public and government agencies. Help us to uncover and remedy violations and abuses.
Do you have concerns about legal violations, economic or financial misconduct (such as corruption, fraud or breach of trust), or breaches of ADAC compliance policies? Your report can make a real difference. Speaking up helps us identify and stop misconduct at an early stage and prevent harm to ADAC.
You can submit your report with your name or completely anonymously. Your confidentiality and protection are ensured.
Your report will only be received by the internal reporting office. They will treat your information with absolute confidentiality. Learn more about our whistleblowing process online at https://www.adac.de/der-adac/compliance/.
In addition, you may use this channel to report potential violations of human rights or environmental standards, as well as breaches of the German Supply Chain Due Diligence Act (Lieferkettensorgfaltspflichtengesetz, LkSG).
The ADAC has established its own complaints procedure for this purpose, which complies with the legal requirements and ensures the secure handling of such reports.
The individual steps are explained in the Rules of Procedure, which can be found in the info box ‘Violations of Human and Environmental Rights’ on our website at https://www.adac.de/der-adac/compliance/.
After submitting your report, you will receive access to a secure mailbox that enables anonymous communication. Through this mailbox, you will also receive information on how your report is being handled.
The system does not store IP addresses or use tracking tools. It is not possible to trace the information back to you, as long as you do not provide any data that could be used to draw conclusions about your person. Any personal data provided will be treated confidentially in line with legal requirements.
Please note: ADAC has established the “Tell‑Me” whistleblowing portal exclusively for reporting violations of the law, economic or financial misconduct, and breaches of ADAC compliance policies. Reports outside this scope — such as complaints from club members regarding ADAC services — are not handled via this portal. For such matters, ADAC provides other contact options. A list of further contact points is available online at https://www.adac.de/lob-kritik.
Thank you for your support and cooperation.
Your ADAC
Also use our other reporting channels
How our whistleblower system protects you
- The system is like a locker, accessible from two sides.
- Your details and files are transmitted encrypted.
- We do not collect and receive any data for your identification.
- A technical tracing to you is not possible.